Privacy Policy
Your privacy is important to us
Last Updated: December 2024
1. Introduction
Welcome to Bonder Connect ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you use our app:
- Name, email address, phone number, and postal address
- Account credentials and authentication information
- Profile information, including company details, business type, and professional information
- Payment information and transaction history
- Location data when you use location-based features
- Photos and images you upload to the app
2.2 Usage Information
We automatically collect certain information about your device and how you interact with our app, including:
- Device information (model, operating system, unique device identifiers)
- App usage statistics and analytics
- IP address and network information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Personalize your experience and provide relevant content
- Communicate with you about your account, transactions, and updates
- Send you promotional offers, news, and other marketing communications (with your consent)
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations and protect our rights
- Enable location-based features and services
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our app, processing payments, and delivering services
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights and safety
- With Your Consent: When you explicitly authorize us to share your information
- Public Profiles: Information you choose to make public in your profile may be visible to other users
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection best practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and associated data
- Opt-out: Opt-out of marketing communications and data processing
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected] or through the Help & Support section in the app.
7. Account Deletion
You may request account deletion at any time through the Help & Support section in the app. When you request account deletion:
- Your account will be marked for deletion
- Deletion occurs within 15-30 days for security verification
- Most of your personal data will be permanently removed
- Some information may be retained for legal compliance purposes
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +91 7034180080
- App Support: Use the Help & Support section in the app
Bonder Connect LLP
India